Cookie Policy

Reboot Repair LLC  |  Last Updated: July 7, 2026  |  Effective Date: July 7, 2026

1. What Are Cookies

Cookies are small text files that are placed on your computer, tablet, mobile phone, or other device when you visit a website. They are widely used by website owners to make their websites work more efficiently and to provide reporting information. Cookies set by the website owner (in this case, Reboot Repair LLC) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies."

Third-party cookies enable third-party features or functionality to be provided on or through the website — for example, advertising, interactive content, and analytics. The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Cookies are not programs and cannot install software or transmit viruses. They are simply data stored on your device to help websites remember you and your preferences. Cookies have an expiration date: session cookies expire when you close your browser, while persistent cookies remain on your device for a set period of time or until you delete them manually.

2. How We Use Cookies

Reboot Repair LLC uses cookies and similar tracking technologies to improve your browsing experience on our website rebootrepairdenver.com. Specifically, we use cookies for the following purposes:

• Essential Functionality: To ensure our website works correctly, including enabling navigation, form submissions, and secure sessions.
• Performance & Analytics: To understand how visitors use our website — which pages are most visited, where users come from, and how long they spend on each page. This helps us continuously improve your experience.
• Preferences & Personalization: To remember choices you make such as your language preference, cookie consent choices, and other settings so you don't have to re-enter them every visit.
• Advertising & Marketing: To deliver relevant advertising to you on our website and on third-party platforms, and to measure the effectiveness of our advertising campaigns. This includes remarketing and retargeting activities.
• Security: To detect and prevent fraudulent activity, unauthorized access, and other malicious behavior on our website.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function and cannot be switched off in our systems. They are usually only set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not then work. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve website performance. They help us understand which pages are the most and least popular and how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance. We use Google Analytics for this purpose.

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

Targeting / Advertising Cookies

These cookies may be set through our website by our advertising partners — including Microsoft Advertising (Bing Ads) and Google Ads. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other websites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the website and to deliver advertisements on and through the website. The third-party services currently in use on our website include:

• Google Analytics — Used to collect anonymous website usage data (pages visited, time on site, traffic sources). Google Analytics privacy policy: https://policies.google.com/privacy
• Google Ads / Google Tag Manager — Used for conversion tracking and remarketing. Allows us to show advertisements to people who have previously visited our website while browsing Google and its partner networks.
• Microsoft Advertising (Bing Ads) — Used for advertising on the Bing search network and Microsoft's partner sites. Microsoft uses a Universal Event Tracking (UET) tag to track conversions and audience targeting. Microsoft Advertising privacy policy: Microsoft Advertising Policies
• Google Maps — We embed Google Maps on our website for location display. Google Maps may set cookies as part of their service.

5. Your Cookie Choices

When you first visit our website, you will see a cookie consent banner that gives you the option to accept all cookies, decline non-essential cookies, or customize your cookie preferences. Your preference is stored in a cookie so that we can remember it on your next visit. You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

Please note that if you choose to decline or delete certain cookies, some functionality of our website may be reduced or become unavailable. For example, declining advertising cookies will not stop advertising; you will simply see less relevant ads.

You also have the right to opt out of interest-based advertising from many ad networks through the following tools:

• Network Advertising Initiative (NAI) opt-out: networkadvertising.org/choices
• Digital Advertising Alliance (DAA) opt-out: aboutads.info/choices
• Microsoft Advertising opt-out: Microsoft Ad Settings
• Google Analytics opt-out: Google Analytics Opt-out Browser Add-on

6. How to Manage Cookies in Your Browser

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all cookies or to indicate when a cookie is being set. Note that if you disable cookies entirely, many websites — including ours — will not function as intended.

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Privacy, Search, and Services → Cookies

For detailed instructions for your browser, visit the browser's support page or visit www.aboutcookies.org for comprehensive guidance.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we update this policy, we will revise the "Last Updated" date at the top of this page. We encourage you to periodically review this page for the latest information on our cookie practices. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

8. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

Privacy Policy

Reboot Repair LLC  |  Last Updated: July 7, 2026  |  Effective Date: July 7, 2026

1. Introduction

Welcome to Reboot Repair LLC ("Company," "we," "us," or "our"). We are a technology repair services company located at 1580 N Logan St Ste 660 #792649, Denver, CO 80203, US. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you disagree with its terms, please discontinue use of our site. This policy applies to all information collected through our website and any related services, sales, marketing, or events.

We are committed to compliance with applicable data protection laws, including but not limited to the Colorado Privacy Act (CPA), the California Consumer Privacy Act (CCPA) where applicable, and other relevant state and federal privacy regulations. We take your privacy seriously and handle your personal data with care, discretion, and respect.

2. Information We Collect

Information You Provide Directly

We collect personal information that you voluntarily provide to us when you contact us, submit a repair request, book an appointment, or otherwise interact with our services. This may include:

• Name and contact information (email address, phone number, mailing address)
• Device information (make, model, serial number, description of issues)
• Payment information (processed securely through third-party payment processors — we do not store card data)
• Communications with our team (emails, chat transcripts, call records)
• Feedback, reviews, and survey responses

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and approximate geolocation
• Browser type, version, and operating system
• Pages viewed, links clicked, and time spent on pages
• Referring URLs and search terms used to find our site
• Device identifiers and session data
• Cookie data (as described in our Cookie Policy)

This information is collected through cookies, web beacons, pixels, and similar tracking technologies. Please refer to our Cookie Policy for detailed information about our use of these technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To process your repair requests, provide estimates, communicate updates on your device, and complete transactions.
• Customer Support: To respond to your inquiries, resolve disputes, and troubleshoot issues with our services.
• Business Operations: To maintain our records, process payments, manage warranties, and administer our business.
• Marketing & Advertising: With your consent (or where permitted by law), to send you promotional communications about our services, special offers, and updates. You may opt out at any time. We also use data for targeted advertising through platforms including Google Ads and Microsoft Advertising.
• Analytics & Improvement: To analyze website usage, understand user behavior, and improve our website and services.
• Legal Compliance: To comply with applicable laws, respond to legal requests, and protect our rights and those of our customers.
• Security: To detect, prevent, and address fraudulent, abusive, or illegal activity.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: We share data with trusted third-party vendors who assist us in operating our website, conducting business, or serving our customers (e.g., payment processors, email providers, analytics platforms), subject to confidentiality agreements.
• Advertising Partners: We work with advertising partners including Google and Microsoft Advertising, sharing aggregated or pseudonymous data for the purpose of delivering targeted advertisements. These partners operate under their own privacy policies.
• Legal Requirements: We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
• With Your Consent: We may share your information for other purposes with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Customer and repair records are retained for a minimum of 3 years for warranty, dispute, and tax compliance purposes.
• Marketing communications preferences are retained until you unsubscribe or request deletion.
• Website analytics data is retained in anonymized form for up to 26 months.
• Payment records are retained for 7 years as required by tax regulations.

When data is no longer needed, we securely delete or anonymize it. For repair data specifically, we take extraordinary care — we never retain copies of your personal files, and all device data accessed during diagnostics is subject to strict confidentiality protocols.

6. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete data.
• Right to Deletion: Request deletion of your personal data, subject to legal obligations.
• Right to Opt Out of Marketing: Unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly.
• Right to Opt Out of Sale / Targeted Advertising: Colorado residents may opt out of the processing of their personal data for targeted advertising purposes.
• Right to Data Portability: Request your data in a machine-readable format where technically feasible.

To exercise any of these rights, please contact us at KEO@choicescounsel.com or call (720) 448-1362. We will respond to verified requests within 45 days.

7. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encrypted data transmission (HTTPS), access controls, regular security audits, and staff training on data handling best practices. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

8. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13 without parental consent, we will delete that information immediately. If you believe we may have collected information from a child under 13, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to those sites, and we are not responsible for the privacy practices of third parties. We encourage you to review the privacy policy of any site you visit before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or prominent notice on our website. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team:

Advertising Policy

Reboot Repair LLC  |  Microsoft Advertising (Bing Ads) Compliance  |  Last Updated: July 7, 2026

1. Introduction & Scope

This Advertising Policy ("Ad Policy") describes how Reboot Repair LLC ("we," "us," "our") uses digital advertising technologies — with particular focus on Microsoft Advertising (formerly Bing Ads) — to promote our technology repair services to potential and existing customers in the Denver, Colorado area and beyond.

This policy is intended to be transparent about our advertising practices, ensure compliance with applicable advertising standards and regulations, and inform users about how their data may be used in connection with our advertising activities. This policy should be read in conjunction with our Privacy Policy and Cookie Policy, both of which provide additional context about our data practices.

Reboot Repair LLC is committed to responsible digital advertising. We do not engage in deceptive advertising, we respect user privacy, and we comply fully with the policies of every advertising platform we use, including Microsoft Advertising, Google Ads, and Meta Advertising platforms.

2. Microsoft Advertising Compliance

Reboot Repair LLC operates paid advertising campaigns through Microsoft Advertising (Bing Ads) to reach customers searching for computer repair, laptop repair, data recovery, and related technology services on Bing, Yahoo, and Microsoft partner networks. Our use of Microsoft Advertising complies fully with the Microsoft Advertising Policies.

Specifically, we adhere to the following Microsoft Advertising requirements:

• Truthful Representation: All ad copy accurately represents our services, pricing practices, and business. We do not make false or misleading claims in our advertisements.
• Landing Page Compliance: Our advertising landing pages clearly represent the services advertised, include valid contact information, and do not redirect users to unexpected destinations.
• Privacy Policy Disclosure: Our website includes a clear and accessible Privacy Policy that discloses our data collection and use practices as required by Microsoft Advertising policies.
• Cookie Disclosure: We display a cookie consent banner to all users and provide a detailed Cookie Policy in compliance with applicable laws and Microsoft Advertising requirements.
• No Prohibited Content: Our advertisements do not contain prohibited content as defined by Microsoft Advertising, including deceptive claims, malware, illegal services, or discriminatory language.
• Trademark Compliance: We use only trademarks we are authorized to use in our ad copy and targeting.

3. Universal Event Tracking (UET)

We use Microsoft Advertising's Universal Event Tracking (UET) tag on our website. The UET tag is a piece of code that, when added to our website, allows Microsoft Advertising to collect data about how visitors interact with our site after clicking on or viewing one of our Bing Ads advertisements. This helps us measure the performance of our advertising campaigns and optimize our ad spend.

The UET tag may collect the following types of information:

• Actions taken on our website (page views, form submissions, phone number clicks, navigation actions)
• URL of pages visited on our site
• Microsoft Click ID (MSCLKID) to attribute conversions to specific ads
• Browser type, operating system, and device information
• Approximate geographic location (country, region, city)
• Time and date of website visits

This data is transmitted to Microsoft and is subject to Microsoft's Privacy Policy available at https://privacy.microsoft.com/en-us/privacystatement. We use UET-collected data solely for advertising optimization purposes and do not merge it with other personally identifiable information without user consent.

4. Remarketing & Audience Targeting

Reboot Repair LLC uses remarketing features available through Microsoft Advertising. Remarketing allows us to show tailored advertisements to users who have previously visited our website when those users subsequently browse websites in the Microsoft Audience Network (which includes MSN.com, Outlook.com, Microsoft News, and other partner sites).

We may create the following types of remarketing audiences:

• Website Visitors: Users who have visited any page on our website within the past 180 days.
• Service Page Visitors: Users who have visited specific service pages (e.g., data recovery, laptop repair) and may be interested in those specific services.
• Form Abandoners: Users who started but did not complete a contact or estimate request form.
• Customer Match: Where applicable and with appropriate consent, we may use customer email lists to create custom audiences for advertising targeting.

All remarketing activities are conducted in accordance with Microsoft Advertising's policies on audience targeting and applicable privacy regulations. Users may opt out of remarketing at any time (see Section 7 below).

5. Ad Content Standards

All advertising content created and published by Reboot Repair LLC must meet the following standards, regardless of the platform on which it appears:

• Accuracy: All claims made in advertisements — including pricing, turnaround times, warranty terms, and service capabilities — must be accurate and verifiable at the time of publication.
• Clarity: Advertisements must clearly identify our company as the advertiser. We do not use misleading display URLs or deceptive ad formats.
• Respect: Our advertisements do not target users based on sensitive personal characteristics such as race, religion, sexual orientation, disability, or health conditions.
• Compliance: All advertisements comply with applicable federal and Colorado state laws governing advertising, including the FTC Act, Colorado Consumer Protection Act, and any applicable industry-specific regulations.
• Professional Standards: We do not use fear-mongering, false urgency, or manipulative persuasion techniques in our advertising content.

6. Data Use in Advertising

We may use the following categories of data to inform and optimize our advertising campaigns:

• Anonymized and aggregated website analytics data to understand which content resonates with users
• Conversion data (form completions, phone calls initiated from our website) to measure ad effectiveness
• Geographic data to ensure our ads are shown primarily to users in the Denver metro area and Colorado
• Device and browser data to optimize ad formats for desktop and mobile users
• Search query data (provided by advertising platforms) to refine keyword targeting

We do not share raw personal data from our customer database with advertising platforms for targeting purposes without explicit consent. We use privacy-preserving methods such as hashed email matching where applicable. We do not sell personal data to advertisers or data brokers.

7. User Opt-Out Rights

Users have multiple options to limit or opt out of interest-based advertising connected to our campaigns:

• Microsoft Advertising Opt-Out: Visit https://account.microsoft.com/privacy/ad-settings to manage your Microsoft ad preferences and opt out of personalized ads from Microsoft.
• Our Cookie Banner: Decline or withdraw consent for advertising cookies through our website's cookie consent banner at any time. This will prevent the UET tag and other advertising tracking from firing on our site.
• Browser Settings: Use your browser's privacy settings to block third-party cookies, which will limit our ability to track your visits for advertising purposes.
• NAI Opt-Out: Use the Network Advertising Initiative's opt-out tool at networkadvertising.org/choices.
• Your Ad Choices: Visit youradchoices.com to opt out of interest-based advertising from participating companies.

Please note that opting out of interest-based advertising does not mean you will no longer see advertisements from Reboot Repair LLC — it means the ads you see will be less tailored to your interests.

8. Ad Transparency

Reboot Repair LLC is committed to advertising transparency. Our sponsored search ads on Bing and Google are clearly labeled as "Ad" or "Sponsored" by the respective platforms. We do not engage in native advertising without appropriate disclosure. We do not pay for fake reviews or manipulate online reputation through deceptive means.

If you encounter an advertisement from Reboot Repair LLC that you believe is inaccurate, misleading, or otherwise problematic, we encourage you to contact us immediately so we can review and correct the matter. You may also report advertising concerns directly to the platform (Microsoft Advertising or Google Ads) through their respective reporting mechanisms.

9. Contact & Complaints

For questions about this Advertising Policy, to opt out of data collection, or to report a concern about our advertising practices, please contact us:

We will acknowledge all advertising-related complaints within 2 business days and provide a full response within 10 business days. We take all concerns seriously and are committed to maintaining the highest standards in digital advertising.